Facilities Queue Coordinator (Bali - Hybrid/On-Site)

Are you a detail-oriented professional with a passion for operational excellence? MicroSourcing is seeking a Facilities Queue Coordinator to join our dynamic team in Bali (hybrid/on-site options available across Canggu, Ubud, Denpasar, Jimbaran, and Kuta). Our company is a leading provider of business process outsourcing services, and we are looking for someone who can help us maintain and improve our facilities operations.

As a Facilities Queue Coordinator at MicroSourcing, you will be responsible for managing and optimizing our facilities queue system. You will work closely with our facilities team to ensure that all maintenance and repair requests are processed efficiently and effectively. You will also be responsible for monitoring and reporting on the performance of our facilities queue system, and for identifying and implementing improvements to our processes.

If you are a detail-oriented professional with a passion for operational excellence, and you are looking for a challenging and rewarding career opportunity, then we encourage you to apply for this position. We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize the facilities queue system using tools like ServiceNow and Jira.
• Process and prioritize maintenance and repair requests from various departments.
• Coordinate with the facilities team to ensure timely and efficient resolution of requests.
• Monitor and report on the performance of the facilities queue system.
• Identify and implement improvements to the facilities queue system and processes.
• Ensure compliance with health and safety regulations.
• Provide exceptional customer service to all departments.
• Maintain accurate and up-to-date records of all facilities-related activities.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Facilities Management, Operations Management, or a related field.
• Minimum of 3 years of experience in facilities queue coordination or a related role.
• Proven experience with facilities queue management software such as ServiceNow or Jira.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to work well in a team environment.
• Detail-oriented and able to work under pressure.
• Familiarity with health and safety regulations is a plus.

🛠️ Keahlian

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